5

Very polite. Prompt with repairing our vehicles and informative re: the issues with our vehicles....offers troubleshooting recommendations and communicates well before actually starting repairs.

5

Do good work.Do good work and have integrity. Staff are Very personal and kind.

5

I rebuilt an old Land Rover with my son over the last three years. Since we enthusiasts, near the end of the rebulild project we were confronted with a number of seemingly unresolvable issues: the headlights cut out at high RPM, the engine lacked power, and we had a big vibration on the front U-joint. The reason I say they were unresolvable is I spent over $1500 to address these issues by taking it to a dedicated rover shop only to have them swap out parts and then to have the vehicle break down for the reasons stated and to be towed back multiple times. Then, I met Phillip and his son who run 101 European. Each of the problems that others could not get to the bottom of were knocked off in quick succession. While I call myself and my son "hacks" we know quality approaches when we see them. They were smart and efficient. Everyone knows when you have an older car in the classic era, things are unpredictable in the time department. They did an adequate job of keeping me in the loop, but like all these things, I had to do my part too and contact them. Its a collaboration. I have other more modern cars and it's less of a collaboration which makes sense. I heartily refer 101 European to those who know how hard it is to get classic cars right and to those who appreciate "real mechanics" that diagnose and repair complex issues that, to the naked eye, seem simple. Will

5

Top-notch service.Quality work - and thorough job capturing the work requested and the work accomplished in an itemized, detailed list.

5

Very Helpful.They are Great!! Everyone I've talked to is very helpful & my old Bug runs better than ever! I'm a new customer & you've won my business for the future!!!!!!

5

Outstanding. Ask for Adam the service is top shelf. rh

5

Great.great service and affordable

5

I had a very good experience with 101 European Automotive. I found them to be fair and informative. I also like that I can access my service records online. I believe they can also put in the online file, the recommendations for upcoming repairs the mechanic could see would need to be done soon. That's great, because it gives me the time to save for those repairs (and find the predicted repair costs in my online file).

5

Reading these "other" reviews inspired me to write....to be honest, something I rarely do.I have old english cars. The owner and his son are complete professionals and I put a high degree of trust in their work and their pricing. I know quite a bit about mechanics and perform many repairs on my own, but when I get stuck, they are the go to guys. My experience with them has been excellent and pleasant and I was fully informed of cost every step of the way.It is rare to find the knowledge they posses with respect to the classics they work on.As a caveat, I know of first hand information of a vehicle they worked on and the owner complained about repairs that their involvement caused. The owner of the vehicle was wrong, and in fact, the damage was pre-existing their involvement. Yet at times, quite easy to assess blame, especially for uniformed owners.

5

I have a 1987 Porsche Cabriolet which is no longer in favor for servicing with most foreign garages. While I used to take it to Black Forest, they were pretty unresponsive to even getting an appointment. I brought it in to Phil and Adam, and have been pleasantly surprised. They know the car completely, can give it whatever it needs, and find the parts that are not even available any more. If you are wrestling with how to get quality service with your classic, you can rest easy by taking your car in to them. Phil knows his stuff forward and backward, and can tell you not only what is wrong, but what caused the problem. I have been going in for over a year now, and am really happy with the work they have done: from exhaust to tuneup to replacing broken parts in the passenger's door, etc. Most shops are not equipped to get into the esoteric problems these old cars can have, and do it right, with factory parts and fixing past errors caused by incompetents. Give them a try.

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